This chapter really spoke to me because I could relate to it personally. Not only because I could relay the information in the chapter to my work life, but because it made sense! Creating a culture of truth, honesty and rigorousness can be difficult in the beginning but it is importatnt that if you believe in what you are doing, then never lose that faith that started you on that path.
Some of the key points that I look from this chapter were:
1) Leadership is about vision and creating a climate where the truth is heard and the brutal facts are confronted.
2) Lead with questions, not answers
3) Engage in dialogue and debate, not coercion
4) Conduct autopsies, without blame
What I really loved about this chapter (and I guess about the book so far) is that their staff are an important part of the decision making process. It is understood that transforming a company from good to great will not be easy, but what can leadership and the staff learn form one another to grow as an organization and as people.
I have been able to take the information and what I have learned in this chapter and apply it to my own life...and while the brutal facts are unsettling, I know that what I am facing is the truth. It will be from this point, that I can try to make necessary changes.
i enjoyed reading your reflection. i am trying to get this book so i can read it also but because i am reading another book i wasn't sure if i wanted it but i am liking what i am reading from your blog. i just might pick it up! i can see you're learning and enjoying the book.
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